Shipping & Warranty

SHIPPING & ORDER PROCESSING

Shipping costs are calculated based on your order weight.  Stock orders will be processed & shipped within 2-3 business days using expedited parcel post or major courier.  Note: no shipping on statutory or civic holidays.  Express shipping rates available at check out. 

*** Shipping in time for Holiday!  Orders must be placed by the following dates to arrive on-time for Christmas: 

December 19th - Canada/USA 

December 15th - International Countries      

Standard Shipping Rates within Canada 

Ontario/Quebec  $12.99
Eastern Provinces  $14.99
Western Provinces  $16.99
      

Standard Shipping Rates United States

USA (all states) $16.99

**  Duty Free to USA **​​

Standard Shipping Rates International 

Worldwide Shipping (outside Canada/USA)  $29.99

*** Expedited Service to all regions also available at check out

WARRANTY & GUARANTEE

At Hailey Dancewear, we stand behind our quality and design.  If you are not satisfied with our products, we will gladly refund your purchase if the product is returned within 14 days from the date you receive the order.  The product must be returned in new, unused and unworn condition, returned with original packaging.  Purchaser is responsible for shipping costs. 

We warranty our products for a full 30 days.  If you notice any quality or workmanship defects in our products, please immediately contact our Customer Service team with your original receipt/order number.  We will immediately open a warranty claim, confirm that in fact it is a defect and start the process of replacing your item.